Privacy Policy
Rapid2market is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Contents
- 1. Scope of This Policy
- 2. Information We Collect
- 3. How We Use Your Information
- 4. Legal Basis for Processing
- 5. Storage and Protection
- 6. Your Privacy Rights
- 7. Cookies and Tracking
- 8. Changes to This Policy
- 9. Contact Us
1. Scope of This Policy
This Privacy Policy applies to all personal information collected by Rapid2Market through:
- Our website (Rapid2Market.com)
- Online Partner System
- In-person consultations.
- Phone and email communications
- Paper-based forms and records
2. Information We Collect
Personal Information
We collect the following personal information:
- Identity information: Name
- Contact information: Email address, phone number, residential address
- Payment information: Payment method details (processed securely by third-party payment providers)
Technical Information
When you visit our website, we automatically collect:
- IP address and browser type
- Pages visited and time spent on site
- Referring website
- Device type and operating system
3. How We Use Your Information
Primary Purposes
We use your information to:
- Provide IT, AI, Security services
- Create and maintain your Client profile for updates
- Process and manage your purchase and services requirements
- Process payments and issue receipts
Secondary Purposes
With your consent, we may also use your information to:
- Send you periodic updates on products and services
- Inform you about our services and promotions
- Request feedback to improve our services
Legal and Administrative Purposes
- Comply with legal and regulatory requirements
- Respond to legal requests or court orders
- Protect our rights and safety
4. Legal Basis for Processing
We process your information based on:
- Consent: You provide explicit consent for collection of information when completing order taking
- Contractual necessity: Processing is necessary to provide the services you have requested
- Legitimate interests: For administrative purposes and improving our services
5. Storage and Protection
Data Security
We protect your information through:
- Secure, encrypted electronic storage systems
- Password-protected access to client records
- Physical security measures for paper records
- Staff training on privacy and confidentiality
- SSL encryption on our website
- Secure payment processing through third-party providers
6. Your Privacy Rights
Under Australian privacy law, you have the right to:
Access Your Information
You can request access to the personal information we hold about you. We will respond within 30 days and provide access in the format you request where reasonably possible.
Correct Your Information
If you believe information we hold is inaccurate, incomplete, or out of date, you can request correction. If we disagree with the correction, you may request we attach a statement to the record.
Withdraw Consent
You may withdraw consent for:
- Marketing communications (at any time)
- Certain uses of your information (subject to our legal and contractual retention obligations)
Request Deletion
You may request deletion of your personal information where we no longer need it.
How to Exercise Your Rights
To exercise any of these rights, contact us at:
- Email: info@rapid2market.com
- Phone: +61450 304304
- Address: Unit 5, 72 Canterbury Rd Bankstown 2200
We may need to verify your identity before processing your request.
7. Cookies and Tracking Technologies
Our website uses cookies to improve your experience and enable certain functionality.
Essential Cookies
Required for the website to function properly:
- Session cookies: Maintain your session while browsing
- Security cookies: Protect against cross-site request forgery
- Consent cookies: Remember your cookie preferences
Analytics Cookies
Help us understand how visitors use our website (used only with your consent).
Managing Cookies
You can manage cookie preferences through:
- Our cookie consent banner
- Your browser settings
For detailed information, see our Cookie Policy.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
For significant changes to how we handle your personal information, we will notify you directly via email.
9. Contact Us
For questions about this Privacy Policy or how we handle your information:
Rapid2Market
Unit 5, 72 Canterbury Rd Bankstown 2200
Email: info@rapid2market.com
Phone: +61450 304304